How long will my order take to arrive?

It can range from 2-7 working days, depending on where you reside. Please view further delivery.

The delivery timelines vary per province - All orders are dispatched from Johannesburg, Gauteng.

 

What do I if I don't receive my order?

Once you receive your tracking information and after you track it on the relevant courier website shows delivered but you have not received it , Please alert us via telephone or email. We will then be able to address with the relevant courier company.

 

How can I return my products?

Find out more on our Return Policy page.

 

What are my delivery option?

Below are the options available of obtaining your parcel.

Please note that Bonnets, Cradles and other Large Parts will incur an additional delivery cost. The cost is on average about R150 for a  depending on the area and the parcel size, the cost will be stated in your cart before you proceed to payment. Please call us if you not sure on anything.

Courier: This is a service completed through the South Africa via one of the following courier:

• Fastway
• The Courier Guy
• Aramex
• DSV

The courier is determined upon dispatch based on the individual area and parcel size.

Details on tracking & timing will be included in your delivery notification e-mail.

 

Delivery Times: This timeline is only applicable once the parts has left our JHB store (processing of orders take 2-7 working days):

 

• To Gauteng: 1 - 2 Working Days
• To Main Centres (CTN, DBN, PE): 2 - 3 Working Days
• To Regional Areas: 3 - 5 Working Days
• To Remote Areas: 5 - 7 Working Days

 

Note: These delivery times are estimations; our large range makes it difficult to guarantee exact delivery times. To find out a more accurate delivery time on the specific items, please call us on 0114747742 or email [email protected]

 

Collect from our Store:  We do offer  an option for you to collect your order from our store in Maraisburg Johannesburg. Payment needs to be completed online or via EFT prior to collection. Our team will send you confirmation once your order is ready for collection.

 

Visit the Contact Us page.  to access our address.

Collection hours: Weekdays 08:30am to 5:00pm and Saturdays 08:30am to 2:00pm

 

When do you deliver?

The couriers only deliver on weekdays from Monday to Friday between 08h00 - 17h00.

 

Can you deliver after hours & on weekends?

Unfortunately not. 

 

Can you deliver on public holidays? 

Unfortunately not, our courier services do not operate on public holidays

 

Where is my parcel?

Your parcel can be tracked via the following courier tracking site:

Fastway: www.fastway.co.za

Aramex: www.aramex.com

DSV: https://distributionclientzone.go2uti.com/trackandtrace/

The Courier Guy: http://www.thecourierguy.co.za/tracking_home.php